• Delivery Services is available for purchase within Malaysia(Peninsular Malaysia, Sabah and Sarawak)
  • Your parcel will be delivered using Douqu appointed delivery courier company.
  • Once payment for order is made, you are not allowed to make any changes on delivery address.
  • We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.
  • The shipping rates are as follows:
    1. Peninsular Malaysia: RM 8.00 per order
    2. Sabah & Sarawak: RM 15.00 per order
  • Parcels should be able to be delivered:
    1. 5 – 7 working days for orders within Peninsular Malaysia
    2. 7-14 working days for orders within Sabah and Sarawak(Due to the reduction of flight frequency throughout RMCO period).
  • Delivery may take additional time during sale periods, holidays.
  • Delivery is only available on weekdays during office hours (excluding Malaysia Public Holidays).